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East of Exe Estate Agency

East of Exe house EA logo w-o on 716 AW  

01392349456

61 Fore Street
Topsham
Exeter
EX3 0HL

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Terrible Experience

I had problems throughout my tenancy with East of Exe. Like several other people who have written reviews, they were always very slow to fix even the most egregious of problems, and never even made an effort to address most of them. They seem to have difficulty living up to their contractual obligations, which appears to be due to the incompetence of their staff. The frustrating part was that they never took responsibility for anything and that they actually thought they were good at their jobs. It is clear that they realize that there isn't much that a tenant can do when once they have your money and you have signed a tenancy. I would urge people to avoid renting through east of Exe. Once you have signed on the dotted line you will be trapped and you will regret it. I am very glad that I no longer have to deal with them.

By TME76 at 20:19 on 05/09/14

      
      

Welcome to East of Exe Estate Agency!

We provide a specialised sales and lettings service to both landlords and homeowners who a...

 
      
      

4 Reviews of East of Exe Estate Agency

       
  • Profile image for TME76

    Terrible Experience

       

    I had problems throughout my tenancy with East of Exe. Like several other people who have written reviews, they were always very slow to fix even the most egregious of problems, and never even made an effort to address most of them. They seem to have difficulty living up to their contractual obligations, which appears to be due to the incompetence of their staff. The frustrating part was that they never took responsibility for anything and that they actually thought they were good at their jobs. It is clear that they realize that there isn't much that a tenant can do when once they have your money and you have signed a tenancy. I would urge people to avoid renting through east of Exe. Once you have signed on the dotted line you will be trapped and you will regret it. I am very glad that I no longer have to deal with them.

    By TME76 at 20:19 on 05/09/14

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  • Profile image for Citizen_X

    Avoid East of Exe

       

    Horrible experience with East of Exe. Found them to be deceitful and very slow to fulfil their contractual obligations. The highlights: 7 months to repair a dishwasher which then needed replacing due to their negligence, thus costing the landlady more, and then refusal to pay us money they owed which they eventually did but only after weeks of wrangling and threats of legal action. Certainly our worst experience with an estate agent to date. I have to give them at least one star apparently in order to post this, but if it was up to me they'd be getting five black marks instead of stars. Very poor show.

    By Citizen_X at 18:31 on 22/08/14

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  • Profile image for urbanlegend

    Problematic at best! Very Unimpressed

       

    Problems with the property throughout my tenancy which East of Exe did not rush to improve. When Moving from property they caused issues leaving me stuck between properties unable to finish the move and staying on a friends sofa for 5 days whilst the deposit was refunded the slowest manner possible.

    By urbanlegend at 13:08 on 08/04/14

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  • Profile image for ExeCellent

    An independent estate agent with a difference

       

    I was most impressed with East of Exe's fresh and professional approach, rapid response to my enquiry, detailed valuation report and extremely helpful and knowledgeable property advice. Decisions not in my control meant that the property in question was marketed elsewhere, but I can recommend them, especially if you feel your property could attract buyers from outside the area who are looking to move to East Devon. East of Exe seem well set up for this, with a useful "Buyer Locations Guide", including pros and cons of Topsham, Woodbury. Woodbury Salterton, Lympstone, Budleigh Salterton, Clyst St Mary, Clyst St George, Otterton, Exmouth and Exeter. All in all, an independent estate agent with a difference that's well worth checking out.

    By ExeCellent at 15:59 on 01/05/13

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